Privacy Policy

Intelacis ("we," "us," or "our") Effective date: July 2, 2026

This Privacy Policy describes how we collect, use, and protect information when you call one of our business phone numbers, exchange text messages with us, or visit intelacis.com. Some of our phone lines are product demonstration lines that operate under demonstration brand names (for example, "Demo Heating & Air"); these lines are part of our service and are covered by this policy.

Information We Collect

When you call one of our phone numbers or exchange text messages with us, we collect:

• Your phone number and the date and time of your call or message
• The contents of the text messages you send us
• Information you choose to share during a conversation, such as your name, service address or ZIP code, and details about your inquiry or service request

Our website may also collect standard technical information such as browser type and pages visited. We do not collect payment card information by text message.

How We Use Information

We use the information we collect to:

• Respond to your calls and messages and answer your questions
• Qualify, quote, and schedule service requests
• Operate product demonstrations that you request by calling a demonstration line
• Maintain records of conversations, improve service quality, and comply with legal obligations

Text Messaging and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How We Share Information

We do not sell or rent your personal information, and we do not share it with third parties or affiliates for their marketing purposes. We share information only with service providers who process it on our behalf in order to operate our service (for example, telecommunications, messaging, and hosting infrastructure providers), and only to the extent necessary to provide the service, or where disclosure is required by law.

Opting Out

You can stop receiving text messages from us at any time by replying STOP to any message. Reply HELP to any message, or contact us at support@intelacis.com, for assistance.

Data Retention and Security

We retain conversation records only as long as needed for the purposes described above, and we take reasonable technical and organizational measures to protect the information we hold.

Your Rights

You may request access to, or deletion of, your personal information by contacting us at support@intelacis.com. Depending on where you live, you may have additional rights under applicable law.

Changes to This Policy

We may update this policy from time to time. The current version will always be available at this URL.

Contact

Questions about this policy can be sent to support@intelacis.com.